Susan Venn

Creativity counts for nothing if a project doesn’t run well.

That’s why we follow a set flow every time we work. It’s also why we pride ourselves on a practical approach to running your project. Each project is subtly different, but here’s a glimpse of how we work.

  1. Kick-off

    • We will email you some simple questions about your project to help us understand the basic details of your brief.
    • We then have an in-depth Design Discovery Call where we discuss your brief in more detail. This focuses on your unique requirements and is where we share our initial thoughts with you based on the details you’ve already given us.
  2. On Site Meeting

    • We arrange a no-obligation meeting at your property to receive your brief in full. We’ll arrive with relevant examples of our work and process, including detailed drawings.
  3. Fee Proposal

    • We create a formal scope of works and a fee proposal. You review this and ask us any questions as needed. If you’d like to proceed, we start the project:

Design Stages


Here, we collaborate to create a unique look and feel for your space. We often draw from inspirations such as travel, artwork and passions.

As part of your concept development, you’ll receive a concept image, moodboard and 2D floor plans. Once the concept is agreed, we develop the design for each room.

Detailed Design Development

Here, we finalise and present your full design scheme, with a full package of detailed design drawings. Depending on your design, we’ll co-ordinate with expert tradespeople and your architect, source materials and draw up joinery designs. We’ll also start scheduling the project to ensure everything runs perfectly to time.

Construction & Procurement

Now that everything’s signed-off, we start turning dreams into reality. With procurement deposits paid, our time is spent building and monitoring the project schedule, co-ordinating between your architect and various tradespeople and specifying and ordering furnishings and accessories.

Project Delivery & Styling

With your project nearly complete, now’s the time for us to perfect every detail. From carefully hung artwork to furniture placement, our quality control and exacting eye for detail means you get a perfect end result, without any of the stress or uncertainty that comes from managing this process yourself.

Susan’s attention to detail is excellent, her communication clear and her work ethic second to none.

I have now worked with Susan on two houses, where she redesigned both from top to bottom for my wife and I. Throughout both projects, we found her work to be right on brief, right on budget and generally right on. Susan’s attention to detail is excellent, her communication clear and her work ethic second to none. If you are looking for someone to provide you with leading edge designs that are adapted to your taste and style, I would have no hesitation recommending Susan. We’ve certainly been delighted with the results at both properties.

Mr Harmsworth – 01. 2019